Description
Merck is a global health care leader with a diversified portfolio of prescription medicines, vaccines and consumer health products, as well as animal health products. Today, we are building a new kind of healthcare company ? one that is ready to help create a healthier future for all of us.
Our ability to excel depends on the integrity, knowledge, imagination, skill, diversity and teamwork of people like you. To this end, we strive to create an environment of mutual respect, encouragement and teamwork. As part of our global team, you?ll have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.
Merck is known as MSD outside of the United States and Canada
The successful candidate will lead the Gulf Region's Business Operations Unit in continuing to successfully implement its vision in order to create a strong platform of best practice deployment region wide. He/she will also lead the different countries and business units in the region as well as all cross-functional teams from Market Access, Sales, Marketing, Training and HR.
The primary purpose and main responsibilities are as follows:
The primary responsibility is to develop and implement strategic and tactical
processes/plans that will ensure the excellence in implementation of the commercial
strategy in the local sales & marketing organizations. (Customer Knowledge ?
Promotional resources ? Alignment of sales forces with brand strategy ? Technologies to assess customer response to promotion)
He/she will be responsible for ensuring MSD is utilizing best practice across the key areas of Sales and Marketing management including :Customer profiling, segmentation & targeting / Sales Force sizing / Resources allocation / ETMS-CRM /Analytical, Sales data, SF cost ratio, ROI / Coaching / Training / Incentive / Best practice sharing / Best practice in Strategy execution.
Based on a deep knowledge and understanding of the trends in the market and by closely monitoring competitors, he/she will provide business insights to ensure that his/her department is represented in all strategic decisions related to Sales and Marketing activities.
Specific responsibilities include:
Manage that the countries and business units as well as other commercial groups are streamlined and equipped to deliver high quality targeted solutions for the new product launches.
Ensure effective decision-making on all issues affecting the current and developing sales and marketing operations and sales forces strategies across the region.
Create and maintain an environment of teamwork and cooperation across the
Gulf Region countries.
Oversee and implement strategic sales and marketing excellence issues and supporting local sales and marketing management on local operational issues.
Deliver programs to benchmark and measure the effectiveness in sales and marketing / Stakeholders & Customers relationship.
Ensure the ongoing development of efficient internal and external data extraction,
analysis and reporting processes to meet the needs of sales and marketing teams.
Our employees are the key to our company?s success. We demonstrate our commitment to our employees by offering a competitive and valuable rewards program. Merck?s benefits are designed to support the wide range of goals, needs and lifestyles of our employees, and many of the people that matter the most in their lives.
Merck is an equal opportunity employer, proudly embracing diversity in all of its manifestations.
Qualifications
This senior leadership role within MSD requires the proven experience of an
experienced pharmaceutical professional whose attributes match the following parameters:
Science or Business Administration degree with an MBA degree.
Proven track record in a mid ? senior management position with experience in strategic, line or project management roles in healthcare. Experience gained in the Pharmaceutical or Medical Technology industries is preferred.
The successful candidate should display the following behavioral characteristics:
Executive behavior, making things happen
Proactive & striving for excellence.
Motivated by a challenging task, challenges the status quo.
Natural Leadership behavior.
Energetic & focused and motivated.
Solution orientated.
Open - minded and aware and able to deal with multicultural environment.
Passionate and energizing.
Experience in sales and marketing management.
Experience in People development and sales force effectiveness excellence.
Has been highly involved in the design and execution of a comprehensive sales force effectiveness initiatives including: Sizing / Structuring / Segmentation & Evaluations)
Experience in managing projects at an international level.
Personal skills:
Clear, decisive and strategic thinker.
Ability to work strategically and tactically.
Consistency and reliability in pressure situations.
Highly analytical mind.
Pragmatic.
Quick learner and able to adapt to new business situations.
Ability to lead and inspire, leading by example.
Interpersonal skills:
Excellent influencing and relationship building skills.
Ability to influence and impact others at various levels.
Excellent communicator whilst maintaining the optimism to inspire staff.
High emotional intelligence.
Excellent organizational and interpersonal skills.
Job: Business Unit Head
Job Title: Business Operations Lead - Gulf
Primary Location: EMEA-United Arab Emirates-Dubai
Employee Status: Regular
Number of Openings: 1
Job Segments: Operations Manager, Operations, Pharmaceutical Sales, Outside Sales, Pharmaceutical, Sales, Science
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